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[FAQs] Frequently Asked Questions

General

What does YouTech.Me stands for?

Products

Do you offer any kind of guarantee?

Payment

What payment methods do you accept?

I do not have a Credit Card, can I pay via other method such as Bank Wire Transfer, Etc. ?

How do I cancel my order?

Shipment

Where do you ship?

When do I expect my order to arrive?

How can I track the location of my order?

Is there any custom charges?

It appears there is a missing parts on my order?

What is your policy on lost & stolen packages?

I have written a wrong shipping address, what shall I do?

Accounts (Customer's Account)

Why do I need to sign-up an account?